Reviews
Trusted by Homeowners & Businesses Across Greater Boston
Real feedback from real customers. We're proud of the work we do — and the relationships we've built since 1993.
4.9
Boston-area customer rating
Live from GoogleBased on 244 Google reviews from homes & businesses across Greater Boston.
24/7 Emergency
Service
Residential
& Commercial
Family Owned
Owner-operated
Licensed
& Insured
Since 1993
30+ years
Latest from Google
(5)"This was an amazing experience! I had waited all day for another company to show up and eventually had to cancel because it was already 4pm and I still had no idea when they were coming. It was Friday night with a major snowstorm expected this weekend and I made a last-minute call to Mr. Drain to see if they could help…"
"Used Mr Drain for pro-active main drain cleanout and they were awesome! Very professional and great to work with. Very satisfied and will use them from now on every year. Have had experience with others that were very unreliable and challenging to work with. Mr Drain was the best to deal with in all aspects of the…"
"Mr. Drain is a very responsible company. very qualified, nice people caring about their clients. I am very satisfied of the work done in my house and don't hesitate to recommend them for anyone who would like to do work with no surprises."
"Could not be happier with my experience today. I woke up to my drains being clogged in my in home Daycare causing me to have to close just two days after holiday break. I called Mr Drain they came out within a couple and have me up and running for tomorrow."
"Was referred to Mr. Drain by my usual plumber as he was too busy. The two technicians showed up in 30 minutes after they contacted me. Both technicians were excellent, and did a great job of explaining what they found when they were cleaning out our blocked line. Even made some recommendations about preventative next s…"
More customer testimonials
(98)"Sean was punctual and professional. Drain was cleared in under an hour."
Rich C.
· Mar 2026
"Prompt and professional service. Really appreciated it."
Bob R.
· Mar 2026
"The team did exactly what I asked. No surprises."
Monty G.
· Feb 2026
"Mr. Drain is a responsible and caring company."
Assaad
· Dec 2025
"Loved the good communication and friendly technicians."
Nancy C.
· Nov 2025
"Excellent work — I recommend them to anyone who needs drain service."
Héctor A.
· Oct 2025
"Excellent service from start to finish."
Mark H.
· Sep 2025
"Sean and Orion were great. Fixed the issue quickly."
Kyle G.
· Aug 2025
"Prompt, efficient, polite, and clean. Couldn't ask for more."
Sandra S.
· Jun 2025
"Thanks to Ryan for being helpful and knowledgeable about catch-basin maintenance."
Joe M.
· Jun 2025
"The best. Ryan handled our P&S inspection quickly and professionally."
Mary D.
· Jun 2025
"Thank you Ryan — polite, pleasant, and thorough."
Michele McN.
· Jun 2025
"Mr. Drain responded on a Saturday and quickly resolved the clog. Excellent service."
Ellen S.
· May 2025
"Ryan handled a panic situation professionally and respectfully. So grateful."
Barbara C.
· May 2025
"Great communication and the technician did excellent work."
Brent P.
· Apr 2025
"Quick and great experience overall."
Muna R.
· Apr 2025
"Mr. Drain responds promptly and gets the job done — every time."
Dean L.
· Mar 2025
"Thanks to Christine and tech John for same-day service and respectful assistance."
Marian S.
· Mar 2025
"Good job, completed in a timely manner."
Dutch Maid B.
· Jan 2025
"Highly recommended. Ryan was knowledgeable and responded quickly."
Kristy N.
· Dec 2024
"Praise for Jonathan's expertise and the maintenance advice he gave us."
Sarah F.
· Dec 2024
"Great service — above expectations."
Christopher M.
· Nov 2024
"Commend the staff for clearing a main line quickly."
Mary F.
· Oct 2024
"The tech cleared a clog from a really difficult angle. Skilled work."
Richard Ruble J.
· Oct 2024
"Good and honest service."
Jim R.
· Oct 2024
"Appreciated the prompt reply and efficiency."
Dr. Eric C.
· Sep 2024
"Thanks for the fast service — Red's truck showed up and took care of it. Great service."
Troy
· Sep 2024
"After waiting forever on another company, Mr. Drain quickly cleared the main sewer line clog."
Donna P.
· Sep 2024
"Aaron was polite, helpful, and didn't try to upsell. Refreshing."
Tamara B.
· Aug 2024
"Needed weekend service and they replaced 60-year-old pipes. Professional crew — highly recommend."
Pedro
· Aug 2024
"Service was prompt and communication was good throughout."
Saint Stephens Parish C.
· Jul 2024
"Mr. Drain quickly handled a bathroom-drain backup. Serviceman was professional, the price was reasonable, and we'd refer them to family and friends."
Cousins C.
· Jul 2024
"Clog handled quickly and I got an appointment the same day."
Darlene M.
· Jul 2024
"Drain problem resolved. Simple as that."
Will J.
· Jun 2024
"Quick response and very courteous."
Tera O.
· Jun 2024
"Fast and friendly service."
Edward G.
· Jun 2024
"Water backed up into the basement. The technician snaked the line thoroughly and used a camera to fully clear the blockage. Highly recommend."
Linda
· Jun 2024
"A gentleman arrived on time, cleared two drains in 20 minutes, and left the house in better condition than he found it."
Jonathan L.
· May 2024
"Thanks Erin and Shan — clean, fast, and professional."
Chris
· May 2024
"Appointments are easy to book. Technicians resolve issues quickly and professionally. I recommend them."
John M.
· Apr 2024
"Pleasant and professional. We keep a semi-annual maintenance contract and highly recommend them."
Nick
· Apr 2024
"I have used Mr. Drain for 12–15 years. They always fix the problem."
James S.
· Apr 2024
"Christine addressed my concern and we found an agreeable solution. Appreciated the follow-through."
Jennifer G.
· Apr 2024
"Ryan came quickly. Reliable and thorough. Really appreciated his help."
Maryellen
· Feb 2024
"Very impressed with the service. Would recommend them."
Patricia J. O'C.
· Feb 2024
"A tough job, handled really well."
The C.
· Feb 2024
"Prompt and professional with reasonable pricing."
Inc. Ed Kelcourse S.
· Feb 2024
"The boys were professional and knowledgeable. Quick service."
John O.
· Feb 2024
"Tech Sean clearly explained the problem and resolved it. Highly recommend."
Sean & Doreen K.
· Jan 2024
"After a poor experience with another plumbing company, I called Mr. Drain. They responded promptly, found I didn't need unnecessary work, and charged far less."
Tracie P.
· Jan 2024
"On time and good service."
Jared L.
· Jan 2024
"Service was prompt and courteous."
Kimberly M.
· Dec 2023
"Mr. Drain's team solves problems quickly. Always prompt and courteous."
Ann L.
· Dec 2023
"Ryan and Orion cleared a line and diagnosed the main waste line. Professional and courteous."
Jonathan N.
· Dec 2023
"Appreciated how accessible and professional the team was. Felt respected even though I don't know much about plumbing."
Carole B.
· Dec 2023
"Service techs were friendly and efficient."
Ma R.
· Nov 2023
"Mr. Drain always gets the job done."
Pho So R.
· Nov 2023
"Great service — thank you to the whole team."
Lisa M.
· Nov 2023
"John and Mike were nice, speedy, efficient, and thorough. Highly recommend."
Alyssa O'C.
· Nov 2023
"Excellent service at a reasonable price."
Pat O.
· Nov 2023
"Pleasant, efficient, and polite from start to finish."
Stacey W.
· Nov 2023
"Service was excellent once again. Highly recommend."
Dave W.
· Oct 2023
"The guys were prompt and nice."
Rebecca J.
· Oct 2023
"Aaron and Shane saved the day. Highly recommend."
Ardith
· Oct 2023
"Mr. Drain is always there when we need them."
Steve Z. — Keller Williams Realty
· Oct 2023
"I panicked seeing waste on the floor. Sean quickly cleared the blockage and later sent a video of the pipe so I'd know exactly what happened."
Violet P.
· Oct 2023
"Outstanding plumbers — prompt, skilled, and trustworthy."
Z.
· Sep 2023
"Chris was great. Thank you!"
Tamsin K.
· Sep 2023
"Ryan was professional and thorough. Highly recommend him."
Michelle
· Sep 2023
"Excellent service. The crew was pleasant, careful, and neat."
Gertrude S.
· Aug 2023
"Ryan unclogged a kitchen sink on a Sunday. Tough job — he kept at it until it was done."
Phil
· Jul 2023
"Service was timely and efficient."
Hawley S.
· Jun 2023
"First-time customer. Quick response, knowledgeable technician, and neat work."
Gertrude
· Jun 2023
"The best plumbing service. Competent staff."
C.Y. Group L.
· Jun 2023
"Thank you Mr. Drain for always being there when ESAC calls."
Kim P.
· Jun 2023
"I'm a property manager — Mr. Drain is the most polite and responsive drain service we've used. Christine is fantastic."
One F.
· May 2023
"Ryan and Shane unclogged my main drain the same day. Neat work. Highly recommend."
Wayne
· May 2023
"Service was prompt and professional."
Milton Housing Authority
· May 2023
"Quickly fixed a drainage issue involving old cast-iron mains. Knew exactly what to do."
Amanda F.
· May 2023
"Huge thank-you. Ryan and another tech were patient, gave good advice, and resolved the issue."
Jamie
· Apr 2023
"We've used Mr. Drain twice. Praise for Ryan — we'd use them at any future home."
Christine & L.
· Apr 2023
"Ryan S. snaked a tub drain. Skilled, quick, and a reasonable price."
Mari
· Jan 2023
"We use Mr. Drain at multiple locations. Ryan provided camera drain cleaning and gave great maintenance tips."
Neal
· Jan 2023
"After plumbers wouldn't even respond, Christine scheduled us quickly. Ryan cleared the drain and explained what he did."
Hilary
· Dec 2022
"Ryan fixed a complex issue, took his time, and offered maintenance tips."
Wander
· Nov 2022
"Thank you Ryan for the quick response. Fixed the issue and was so kind."
Imelda
· Aug 2022
"Recommended by a friend. Aaron arrived quickly and fixed the drains efficiently."
Jeanne
· Mar 2022
"Mark came on a Sunday, fixed a kitchen-sink clog, and explained everything. Would recommend."
Kate
· Jan 2022
"Needed a video snake before construction. Mr. Drain scheduled quickly, arrived on time, and did a quick, efficient job."
Mark
· Jan 2021
"First-time customer. Mike and Aaron were professional and knowledgeable. I'll be a repeat customer."
Luc Bernard Val Milton M.
· Oct 2020
"Erin was professional, friendly, and dedicated. Cleaned up after the job and did great work."
Matthew
· Oct 2020
"Mr. Drain's plumbers are professional and courteous. Response is fast and they stand behind their work."
Lea
· Sep 2020
"My plumbing emergency was handled so quickly and efficiently. Highly recommend."
Janis F.
· May 2020
"Mike fixed a clogged main drain. Super job — highly recommended."
Joe D.
· May 2020
"Had a plumbing issue. The technician was kind and I really appreciated the service."
Sarah S.
· May 2020
"Discovered the main sewer line was clogged. A technician arrived within an hour, cleared the blockage, re-installed a toilet, and cleaned up. Price was reasonable for an emergency call."
Beth C.
· Mar 2018
"Called about a blocked toilet. Sean and Mike arrived on time, cleared the drain, and left the bathroom spotless."
John B.
· Nov 2017
"Quick return call and fast service. Would recommend them to anyone."
John McM.
· Jul 2017
Worked with us recently?
Share your experience.
It takes 30 seconds and means the world to a small family business. Toggle on the Google option below to post on both at once.
