FAQ
Drain & Sewer Questions, Answered
Plain-English answers from 30+ years of drain and sewer experience across Greater Boston and the South Shore.
General Questions
Yes. Mr. Drain Inc. provides 24/7 emergency drain and sewer service throughout Boston, Greater Boston, and the South Shore.
Drain Cleaning
Learn more about drain cleaning →We offer 24/7 emergency drain service across our service area, with same-day appointments available for non-emergencies. Most calls in Boston, Quincy, Weymouth, and Dorchester get a tech on-site within 60–90 minutes.
Residential Drain Cleaning
Learn more about residential drain cleaning →Yes — we handle everything from a single fixture to a full main sewer line cleaning.
Commercial Drain Cleaning
Learn more about commercial drain cleaning →Yes. We schedule commercial work around your business — including nights, weekends, and emergencies.
Sewer Line Cleaning
Learn more about sewer line cleaning →Yes — we use video inspection to confirm the line is clear and identify any underlying issues.
Main Sewer Line Cleaning
Learn more about main sewer line cleaning →Tree roots, grease buildup, collapsed pipe sections, and foreign objects are the most common causes.
Clogged Drain Repair
Learn more about clogged drain repair →Recurring clogs usually indicate buildup, pipe damage, or a partial blockage further down the line. A camera inspection will tell us exactly what's happening.
Toilet Drain Cleaning
Learn more about toilet drain cleaning →No — stop flushing and call us. Repeated flushing can cause overflows and damage.
Sink Drain Cleaning
Learn more about sink drain cleaning →We don't recommend them — they can damage pipes and rarely solve the underlying issue. Mechanical cleaning is safer and more effective.
Floor Drain Cleaning
Learn more about floor drain cleaning →Usually it's a clog further down the main sewer line. Camera inspection will pinpoint the exact location.
Storm Drain Cleaning
Learn more about storm drain cleaning →At least once a year, ideally before fall and spring rain seasons.
Grease Trap Cleaning
Learn more about grease trap cleaning →Most operations need cleaning every 1–3 months depending on volume. We'll set up a schedule that keeps you compliant.
Video Pipe Inspections
Learn more about video pipe inspections →Yes — we can share footage and findings so you have a complete record.
High-Pressure Water Jetting
Learn more about high-pressure water jetting →Yes, when done by experienced technicians who adjust pressure to the pipe condition. We always inspect before jetting.
Pipe Descaling
Learn more about pipe descaling →No — descaling removes buildup, not pipe material. It restores the original interior diameter.
Preventative Maintenance
Learn more about preventative maintenance →It depends on use — restaurants and commercial kitchens often need monthly service, while homes typically benefit from annual main line cleaning.
24/7 Emergency Drain Service
We're here when you need us most. Day or night, rain or shine.
